Our activities are guided by operational excellence and by the continuous improvement principles.

Therefore, the main objectives of the Quality Management System are:
  • Help the organization to increase client satisfaction;
  • Help to understand and translate the clients' needs and expectations into products and services specifications;
  • Encourage the organization to analyze the clients' requests, to define processes that contribute to the execution of a product that suits the client and maintain these processes under control;
  • Allow the right framework to be created for continuous improvement.
O LIPOR's Quality Management System  is certified by the standard NP EN ISO 9001:2015, which is implemented across the whole Organization in the management of urban waste and promotion of environmental education and awareness.

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