Our activities are guided by operational excellence and by the continuous improvement principles.
Therefore, the main objectives of the Quality Management System are:
- Help the organization to increase client satisfaction;
- Help to understand and translate the clients' needs and expectations into products and services specifications;
- Encourage the organization to analyze the clients' requests, to define processes that contribute to the execution of a product that suits the client and maintain these processes under control;
- Allow the right framework to be created for continuous improvement.
O LIPOR's Quality Management System is certified by the standard NP EN ISO 9001:2015, which is implemented across the whole Organization in the management of urban waste and promotion of environmental education and awareness.
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